Device Issues

Android device will not launch the game
Certain Android devices (IE: Moto 5GS, Samsung J7) will need to follow the steps below to properly run ARK: Survival Evolved:   Make sure your device has...
Wed, 19 Jun, 2019 at 12:17 PM
General Troubleshooting
See your issue listed below? Try the following steps. "Game Center login not found" Go into Settings, scroll to the bottom and find Game Cente...
Tue, 16 Jul, 2019 at 9:51 PM
General Android Device issues
Many Android device issues can be fixed by clearing your app cache. To do so, please follow the steps below; 1. Open the Settings app on your device. 2...
Thu, 13 Feb, 2020 at 3:15 PM
General iOS Device issues
Many iOS issues can be fixed by performing a Force Restart on your device. This process is different from a Factory Reset only serves to clear out the memor...
Thu, 13 Feb, 2020 at 3:18 PM